Is Your Attitude Showing?

What are people seeing when they first meet you?

Are you really projecting a positive image?

Positive first impressions are critical to the success of everyone.

Take note of the following:

  • Tone of voice
  • Body language
  • Be calm
  • Be centered
  • Be fully present
  • Focus on the customer
  • Find common ground
  • Eliminate your ego
  • Observe and connect with people
  • Reach out to others
  • Listen like you care
  • Look like you care about yourself
  • Look and sound happy
  • Be positive, engaging, and upbeat

Take a few moments to think about how you are projecting yourself with your clients and potential clients. What can you do today to improve your image and the impression they get from you?

Tip: print out this list and carry it with you to glance out just before a sales call. You can also place this list near your telephone… smiles and happy attitudes are transmitted over the phone as well as in person! Happy Selling!


Lee Knapp
is a  Business Consultant & Motivational Speaker. Her goal is to help her clients gain, train and retain satisfied customers and employees. As the President of Knapp Consultants, for over 20 years, Lee has been inspiring people to raise the bar and exceed their greatest expectations. Her mission is to provide high-energy, educational and motivational programs to assist clients in achieving results.

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